Welcome to Owen Fitness Active Wear Online Store!
Here, you can experience the comfort of shopping at our store, where you can find inspiration, the products that Owen fitness activewear represents.
- Fast and convenient shipping , with free deliveries for orders over R 1000
- Secure and multiple payments options via payfast
HOW TO ORDER A PRODUCT
- Select your product(s) and the select the desired quantity
- Next, place the product(s) in your online shopping cart with only one click
- When you finish adding your selection, click on the shopping cart, on the right top corner of the screen. From here, you will get an overview of your order in which you can still alter your products selected and the quantities, if needed
You will receive an email as soon as your order has been shipped, in which you will also find a tracking number to check the status of your shipment. When you place an order while you are logged in with your account, you can check your order status online. This is not possible if you place an order without an account
We offer a variety of payment methods through our familiar and trusted PayFast payment gateway interface. We process MasterCard and Visa credit cards, instant EFT (with South Africa’s four biggest banks), Master pass, we also offer direct bank transfer as an option. (Orders will be canceled if the payment was not made 24 hours after placing the order).
- Instant EFT enables buyers to make payments with traditional internet banking with south African four biggest banks
- The electronic fund transfer (EFT) gets verified instantly. No two-day waiting period, no proof of payment required and no disclosing of financial information.
- You can follow the same process as for online banking
CREDIT & CHEQUE CARDS
- Credit cards are well known and a de facto online payment method around the world
- We process local and international credit cards and cheque cards, with a variety of fraud protection mechanism in place to protect customers
- Your data will not be shared with third partied
- Masterpass is simple, convenient, trusted digital wallet from MasterCard for faster, safe shopping at online merchants.
- A digital wallet makes online shopping safer and easy by storing payment information in one secure place
- All prices of the product that are purchased though owenfitnesspt.co.za are inclusive of VAT.
- Owen fitness always strives to publish the correct price for each product or item on our webstore. In the unlikely event that the prices of your order is listed incorrectly or changes are made before your order is listed incorrectly or changes are made before we accept your order, we will contact you and ask you to confirm that you wish to proceed at the correct or amended price.
- No right can be derived from unintentionally incorrect pricing on products collection pages or product detail pages.
- Owen fitness uses the order date as the purchase date on the bank statement of your credit card.
- Owen fitness randomly checks orders with high invoice amounts; the way, we can continue to guarantee the security of your payment and prevent misuse or fraud
When you place an order with Owen fitness, you can choose from several delivery options. Below are some options as well as frequently asked questions.
- Free delivery is available on all orders over R 1000
- Receive your purchase 2 to 4 business days after your order has been placed. (May take a bit longer if you are located in a rural area).
- This is for any order, nationwide(South Africa)
- For orders below R 1200, a fixed delivery fee of R 100 is applied for this service
- Receive your purchase in 2 to 4 business days after your order has been placed. (May take a bit longer if you are located in a rural area
CANCELLATION OF PRODUCTS
- We carefully monitor our online product line.
- For delivery of your order, we are dependent on several factors; unfortunately, in exceptional cases, we might not have the product you ordered in stock and in that case, we will contact you for a replacement product or the purchase amount of the product, including shipping cost, will be credited to you
- During very busy periods, for instance the December holidays, alternate delivery times should be taken into consideration for all delivery options
- We will keep you posted on the actual delivery time
WHERE DO WE SHIP?
- We ship nationwide throughout the whole of South Africa direct to your door.
HOW LONG DOES SHIPPING TAKE?
- You will receive a conformation email once your order has been processed to you email provided at the time of checkout
- You will receive a second e-mail once your order has been shipped (within 24 hours), which will include your tracking number and link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact us.
- Please always feel free to contact us if you experience any problems and we will do our best to solve them with the utmost priority
FREQUENTLY ASKED QUESTIONS:
Want to get answers to your questions? This is the place to do it. We have covered most of the questions we get asked here. If you do not find your answer here please feel free to contact us on email firstname.lastname@example.org or Whatsapp/ Call: 0717127332
- How can I order except online?
You can send us a WhatsApp to 0717127332 or email us at email@example.com with your order/ delivery address and we will process the order for you and then you can just make the payment into our bank account (that will be on the completed order that will get via email)
- What are my payment options?
It’s very easy, if you are ordering online you can pay through our 100% safe and secure PayFast portal. You can direct BANK transfer (EFT) as well
- If we are processing the order for you then EFT option as we don’t take card details from you. You will then get an invoice via WhatsApp or email for you to do the payment. Orders paid via EFT will be processed on our side once payment clears.
The time frame for delivery?
- Delivery takes 2 – 4 days but may take between 2 to 6 business days if you live in a rural area
Can I pay for Cash on delivery?
- Unfortunately not, we use courier guy or post for deliveries and thy do not accept payment on our behalf. No stock leaves us without full payment received
- We charge a flat fee of R 100 for delivery
Is this a scam?
- We understand that the amount of scams on the internet are so huge at the moment and we urge you to please have a look at all our social media platforms to see that we do not scam or if you prefer to collet your order if you are in Sandton at our facility in Morningside
- We are also registered with PayFast and they have our I.D number etc.
- We also have plenty of waybill numbers we send you in order for you to track them and see that delivered have in fact been done
What happens if the product I order is not in stock?
- Items may go out of stock without prior notice, in this case will communicate with you for a replacement of same value
Are your items original?
- Yes all our products are of high quality
Where are you located?
We are located in Johannesburg North (Sandton) but do not have a walk-in store but can arrange a viewing of our product by appointment only. We mostly operate online
I want to buy bulk
- We have special pricing for bulk purchase. Bulk is considered to be 10 or more items.
- We also so a quote for bulk items
- Contact us via email/ WhatsApp firstname.lastname@example.org or 0717127332 to get bulk order quote
I want to resell?
- We unfortunately don’t take resellers at the moment
Let me know when the item is back in stock?
- All you need to do is search for your item, click on the product and then there is a blue and white box where you can add an email address and submit
- You will then get an email when the item is back in stock
How do I place an order online?
- Search for the item/s you wish to buy
- Click to “add to cart ’’
- Search again if you want to add more items and click on Add to Cart
- Once you have added all items then click on the little shopping cart icon
- Go to checkout
- Complete the checkout form with your details
- Use the delivery address where the courier will deliver( street number etc. are important )
- Courier delivers during the week only – so select address you will be during the week
- Select options : if you click on Direct Transfer the bank details will appear below options to make payments
- Select PayFast you will have the option of paying by card
- Click the submit button and your order will be done and sent to us
Notify me when there are specials running.
- All you need to do is visit our page called subscribe
- There you find a subscribe box, enter your details and that will make sure that you get all notifications